Xbox's first chief operating officer leaves after about three months in the role
Her duties are being split among other Xbox leaders while the company decides who takes the job next.
Helen Chiang, who became Xbox's first chief operating officer in July, is leaving Microsoft after 21 years at the company, roughly three months into the role. Xbox CEO Asha Sharma announced the exit in a brief memo, and the company has declined to say why Chiang is going. Her day-to-day duties are being divided among other Xbox leaders while the company settles on its next steps, and Sharma has promised more detail on the next COO once plans are finalised. The role had been designed to bring Xbox's businesses under a single operating model and to make investment decisions and results more accountable. The departure lands amid continued layoffs and wider turmoil at Xbox, including the exits of Phil Spencer and Sarah Bond earlier this year.
Why it matters
The exit leaves the new COO role unfilled and its purpose still open. Xbox's businesses were meant to be brought under one operating model with clearer accountability for results, and that work now falls back to other leaders. Xbox has not said why Chiang is going, and it comes amid layoffs and earlier departures of Phil Spencer and Sarah Bond, so readers should watch whether the next appointment restores the original plan.
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