Ahold Delhaize takes systems offline after cyberattack

Stores stayed open, but staff and customers faced outages across several banners while the company contained the incident.

Ahold Delhaize said it had to shut down some internal systems after a cybersecurity incident, a move that matters because the retailer runs thousands of stores and digital services across multiple markets. The company said its stores stayed open while teams worked to contain the issue, but employees and customers reported service problems in several regions. Stop & Shop staff could not access schedules and pay stubs, and users of Albert Heijn, Etos, Gall & Gall, and Delhaize ran into outages on websites, apps, and customer service tools. Food Lion workers were also told their store might not be able to shop, stage, or hand off orders. The event follows a separate November 2024 ransomware attack that exposed data on more than 2.2 million people.